Privacy Policy

1. Information We Collect

We collect information to provide better services to shopkeepers and improve our app experience.

a. Information You Provide

• Shop details (shop name, business type)
• Phone number (used for login and verification)
• Product and billing information entered manually or via voice
• Customer contact details (only when you choose to share bills)

b. Voice Data

• Voice inputs used for billing commands
• Voice data is processed to convert speech into text and generate bills
• We do not store raw voice recordings unless explicitly required for improving accuracy and only with consent

c. Automatically Collected Information

• Device information (device type, OS version)
• App usage data (features used, time spent)
• Log data such as IP address and error logs

2. How We Use Your Information

We use your information to:

• Generate bills accurately using voice commands
• Store and sync bills securely in the cloud
• Share bills with customers via WhatsApp, SMS, or other channels (only when initiated by you)
• Improve voice recognition and app performance
• Provide customer support
• Send important service-related updates

3. Data Storage & Security

• Your data is securely stored using industry-standard encryption
• Cloud data is protected with access controls and security safeguards
• We regularly review our systems to prevent unauthorized access, loss, or misuse

Despite best efforts, no digital system is 100% secure. We encourage users to safeguard their devices and login credentials.

4. Data Sharing & Disclosure

We do not sell your personal data to third parties.

We may share limited data only when necessary:

• With trusted third-party service providers (e.g., cloud hosting, SMS/WhatsApp services) strictly for app functionality
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of BolBill and its users

5. Customer Data

• Customer phone numbers or details are stored only if you choose to save or share bills
• BolBill does not contact your customers directly without your action

6. Your Choices & Control

You have the right to:

• Access your billing data
• Edit or delete product and bill information
• Request deletion of your account and associated data

To request data deletion or support, contact us at: support@trybolbill.com

7. Data Retention

• Billing and account data is retained as long as your account is active
• Upon account deletion, data is removed or anonymized within a reasonable period, unless required by law

8. Children's Privacy

BolBill is intended for business use and is not designed for individuals under the age of 18. We do not knowingly collect data from children.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us: